Refund policy
Since all products are made to order through our print-on-demand partner, we do not accept returns or exchanges for change of mind or incorrect size selection. Please refer to our size guide before purchasing.
We do accept returns/replacements for:
- Damaged or defective items
- Incorrect items received
- Items lost in transit
To be eligible, you must:
- Contact us within 30 days of delivery
- Provide your order number and photos of the issue
How to request a refund or replacement: Email us at frxnzy.shop@gmail.com and text to 0419 439 839 with your order details and we'll make it right.
Refunds will be processed to your original payment method within 5–10 business days once approved.